Armistead, C., & Clark, G. (1994). Servicio y dedicación al cliente (1a ed.). Folios.
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Chicago Style (17th ed.) Citation
Armistead, Colin, and Graham Clark. Servicio Y Dedicación Al Cliente. 1a ed. Folios, 1994.
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MLA citiranje
Armistead, Colin, and Graham Clark. Servicio Y Dedicación Al Cliente. 1a ed. Folios, 1994.
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