La satisfacción total del cliente, la estrategia de 25 conpañías europeas líderes en calidad de servicio
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| Main Author: | |
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| Other Authors: | |
| Format: | Book |
| Published: |
Madrid :
McGraw-Hill,
1999.
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| Edition: | 1a. ed. |
| Subjects: | |
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San Luis
| Call Number: |
658.3124 HOR |
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| Copy 002887 | En sala |