Los siete secretos del servicio al cliente /
I tiakina i:
| Kaituhi matua: | |
|---|---|
| Ētahi atu kaituhi: | , |
| Hōputu: | Pukapuka |
| I whakaputaina: |
México :
Prentice Hall Hispanoamericana,
2000.
|
| Ngā marau: | |
| Ngā Tūtohu: |
Kāore He Tūtohu, Me noho koe te mea tuatahi ki te tūtohu i tēnei pūkete!
|
Me noho koe te mea tuatahi ki te waiho tākupu!