APA (7th ed.) Zitazioa
Molina, J. C. (2006). Los sistemas CM (Customer relations management).
Chicago Style (17th ed.) Zitazioa
Molina, Juan Carlos. Los Sistemas CM (Customer Relations Management). 2006.
MLA (9th ed.) Zitazioa
Molina, Juan Carlos. Los Sistemas CM (Customer Relations Management). 2006.
Kontuz: berrikusi erreferentzia hauek erabili aurretik.