Cita APA (7th ed.)
Molina, J. C. (2006). Los sistemas CM (Customer relations management).
Cita Chicago (17th ed.)
Molina, Juan Carlos. Los Sistemas CM (Customer Relations Management). 2006.
Cita MLA (9th ed.)
Molina, Juan Carlos. Los Sistemas CM (Customer Relations Management). 2006.
Atenció: Aquestes cites poden no estar 100% correctes.