Total customer satisfaction. Satisfacción y deleite total de los clientes.
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| Main Author: | |
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| Format: | Book |
| Published: |
Buenos Aires :
Ediciones Macchi,
1998.
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| Edition: | 6a. ed. |
| Subjects: | |
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| Physical Description: | 302 p. ; 23 cm. |
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| ISBN: | 950-537-431-3 |